INFLUENCE OF PRINCIPALS' RELATIONSHIP BUILDING SKILLS ON EFFECTIVE ADMINISTRATION OF SECONDARY SCHOOLS IN NAIROBI COUNTY

Abstract

In the realm of education, effective school administration is crucial for fostering a conducive learning environment, enhancing student outcomes, and promoting overall school success. However, despite its significance, challenges persist in achieving optimal administrative practices within secondary schools. These challenges encompass various facets, including leadership, resource management, stakeholder engagement, and organizational culture. This study investigates the impact of principals' relationship building skills on the effective administration of secondary schools in Nairobi County. The study was informed by Social Exchange Theory. Through a descriptive research design, data were collected from principals, and teachers using questionnaires and interviews. The findings suggest that principals' relationship building skills significantly contribute to the overall effectiveness of school administration, including resource management, continuous improvement and decision-making. The study highlights the importance of nurturing interpersonal relationships, fostering collaboration, and building trust among stakeholders for successful school leadership and management.